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The best products around the world use Layerise
Be fast, friendly, outstanding and experience driven. Creating just a conventional manual will not make customers remember you. With the Layerise platform, we help you build effective and valuable content effectively and at scale. Instead of handing off instructions with Manula, we empower you to teach and support customers. Give your customers what they are looking for - a helping hand and a supporting companion. Layerise Product Assistants help you provide personalised support when and where your customers need it, so they stay happy.
Providing a 360° post-sale experience requires more than just written documents. It requires an intuitive and smart solution, that is built with customer support and product experience in mind. Everything you need is made available in a single, powerful content and support interface, that enables you to be productive and manage customer product experience in real-time. Layerise is the best-in-class post-sale customer experience tool used by more than 10.000 weekly.
With Layerise Product Assistants your products will get customer service superpowers. With Manula you will be creating boring and text heavy conventional user manuals. This is not what you need. With Layeirse you will not only be able to provide effective and easily consumable content, but you will also be armed with solutions to provide your customers unparallel customer service with solutions as product registration, contextual and product rich chat, occasional reminders with tips and to-does, plus installable product mobile/desktop applications and much more.
Whether your product is a bike or a home appliance device the onboarding is crucial.
Layerise helps you design and build the experience your product needs.
Layerise equips you with data and clear insights so that you can track, adapt and enhance your customer post-sales experience. With Manula you will end up writing and publishing documentation in a vacuum. You must learn what your customers need based on their behaviour patterns and understand what they think through satisfaction ratings. Establish full oversight on how your documentation is performing with Layerise analytics through performance reports and dashboards.
With Layerise your product documentation will become dynamic, effortless, always available, smart and effective. Applying old and outdated solutions, as Manula PDF's or printed documentation, to an increasingly more complex customer product experience requirements is setting your customers up for failure. Layerise get's your content to be where your customers are. We allow you to adapt your content dynamically to suit your customer's needs and your product changes.