Everything you need to succeed

Businesses of all sizes and across different regions trust Layerise to provide effective and efficient after-sales suite.

Starter

$1,140

per month

Build your after-sales solution with all essential features.

Usage

  • Unlimited Products
  • 10 000 Customers
  • 1 User seat
  • 1 Workspace

Get started pack:

  • Optimised registration form
  • Detailed customer profiles
  • Dashboard
  • Basic components
  • Stories
  • Articles

Professional

Popular

Let's talk

Powerful after-sales tools with automation and custom domain

Usage

  • Unlimited Products
  • 30 000 Customers
  • 3 User seats
  • 1 Workspace

All Starter features, plus:

  • Apps & Integrations
  • Custom domain
  • Live support
  • Registration score
  • Serial number validation

Enterprise

Let's talk

Take your after-sales to enterprise-level with advanced reports & integrations

Usage

  • Unlimited Products
  • Tailored amount of Customers
  • Tailored amount of User seats
  • Tailored amount of Workspaces

All Starter & Professional features, plus:

  • Advanced reports
  • PIM integrations
  • API & Developer tools
  • Custom domain
  • Tailored training session
  • Dedicated Success Manager

"Layerise has become an internal part of our marketing strategy while being the ultimate tool for never-ending after-sales success at the same time."

Coline Chavaroche

Marketing and e-commerce specialist

Add-ons

Customize and enhance your plan with additional features.

Form templates

Popular

Get customer personal information and target product or service upsell opportunities. Forms provide an easy, customizable, and systematized way to gather customer information.

Available on all plans

Purchase intent score

Popular

With the Purchase Intent Score you can send “ready-to-buy” customers straight into your marketing efforts to increase the likelihood of re-purchase.

Available on all plans

Diary

Popular

Diary enhances customer experience by fostering a habitual usage, strengthening brand loyalty through continuous product benefits and utilisation.

Available on all plans

SMS Marketing

Popular

Send SMS campaigns to your customers when they register their product, when you have company news, or even better, when they're ready to buy with an exclusive discount.

Available on all plans

Warranty management

Popular

Organize your warranties with versioning and set its criteria based on applicable rules like purchase origin or product type. Have the complete overview once claims are requested.

Available on all plans

Conversations

Popular

Layerise conversations are built with customer data and after-sales in mind. See what products your customers have and their content engagement, and recommend solutions straight from the interface.

Available on all plans

Teams

Popular

Teams are an excellent way for groups of members in your organization to work together in Layerise. You can assign conversations or warranty requests to a team, rather than an individual member.

Available on all plans

Automation rules

Popular

Create a rule to automate your business processes and make your team more efficient. Set trigger criteria to automatically handle events like new product registration to do actions like sending SMS campaigns.

Available on all plans

E-commerce

Popular

Add shop links directly in the main navigation on each product home to upsell relevant products and services. Add your discount codes and campaign identifiers to track the performance and improve conversion.

Available on all plans

Product & Content feedback

Popular

Improve your content and channel vital product feedback to your product and hardware teams. Feedbacks from customers given on the platform is only visible to you and your organizations invited team members.

Available on all plans

Advanced components

Bring your customers experience to another level with Advanced components, send your customers maintenance reminders, funnel only 5 star product reviews to review platforms or show country specific content.

Available on all plans

Customer Lists

Popular

Build smart customer lists to reach in SMS campaigns, automate processes or organize your customers. Build your lists manually or based on automation filtering.

Available on all plans

Data importer

Supporting multiple white-label products? Save time and repetitive tasks with Data import. Move data like products and their related Assistants to other workspaces.

Available on all plans

Service-level agreement

The Layerise service-level agreement helps you scale your after-sales in record time with our expert help from automation to content creation. Take your after-sales to the next with our SLA.

Available on all plans

Custom font

Express your brand's unique style with our Custom Fonts. With Custom Font, your brand's voice can truly shine in the precise font that mirrors your brand identity

Available on all plans

"By making our after-sales experience match our products in quality and user-friendliness, we’ve gained a new competitive advantage."

Nils Klakow

Business Development & Brand Manager

Compare plans & features

Starter

Professional

Enterprise

General usage

Unlimited
Unlimited
Unlimited
10 000
30 000
Tailored
1
3
Tailored
1
1
Tailored

Assistant

Customer registrations

Marketing

Insights

Apps & integrations

Branding

Support & security

Support
Help center
Live support
Priority support
Tailored training sessions
Dedicated Success manager

Pricing FAQ

What is a customer?

A customer is a user who has at least registered one of your products and validated their phone number.

What is a seat

A seat is the amount of user spots available on your account. Users are your team collaborators who are contributing with data and performing tasks.

Can I add multiple brands?

Yes. If you are managing a multiple brand business, you can easily add any brand using the Workspaces.

What happens once the trial expires?

Your work will become archived and the customer data will not be visible for you or anyone within the organisation.

Are you GDPR compliant?

Yes. We’re GDPR compliant and built around a privacy-by-design architecture and clear privacy policies.

Can we cancel at any time?

You can cancel your subscription at any point. All subscription rules are available in our Terms and Conditions.

Get a demo

Enhance customer experience, collect customer data and reduce backlog.

Personal demo