Blog

Help me collect my customer data!

Learn how to collect valuable insights on your customers to sell even more.

Customer experience
How to Build a Successful Warranty Program For Your Brand
3 months ago

A warranty program: key for loyalty, insight, and competitive edge.

How to Build a Successful Warranty Program For Your Brand
Customer experience
The Future of Smart Authentication Technologies: Cutting-edge Solutions for Brands
7 months ago

Explore cutting-edge authentication solutions for brands. Dive deeper into the reasons why authentication is important and how to get it right!

The Future of Smart Authentication Technologies: Cutting-edge Solutions for Brands
Customer experience
7 CG Companies Leading the Way with Exceptional Customer Interactions
7 months ago

Discover the secrets of premium customer experiences with case studies from top CG brands. Elevate your brand with exceptional CX. Read the full article!!

7 CG Companies Leading the Way with Exceptional Customer Interactions
Customer experience
How to Craft Your Product Packaging to Boost Customer Engagement
7 months ago

Elevate your brand with sustainable, innovative packaging. Read the full article to stand out in a competitive market and boost customer engagement.

How to Craft Your Product Packaging to Boost Customer Engagement
Customer experience
Exploring 8 Innovative Alternatives to Blue Bite Solution
8 months ago

Explore the best alternatives to Blue Bite for exceptional mobile experiences to transform your products into a two-way, digital channel.

Exploring 8 Innovative Alternatives to Blue Bite Solution
Customer experience
9 Upselling Examples and Strategies That Increase Order Values
8 months ago

Unlock the potential of upselling & cross-selling strategies! Explore effective techniques to boost revenue & customer satisfaction with 9 examples.

9 Upselling Examples and Strategies That Increase Order Values
Customer experience
The Current State of D2C Sales: Statistics and Trends for 2023
9 months ago

Discover the booming $213B D2C market trends. From personalization to sustainability, uncover strategies shaping the future of D2C. Dive in now!

The Current State of D2C Sales: Statistics and Trends for 2023
Customer experience
Is Nike Really Going Back to Being a Traditional Wholesaler?
9 months ago

Discover why Nike is re-embracing wholesale partnerships after focusing on D2C. Explore the strategic balance between wholesale and D2C, driving brand success.

Is Nike Really Going Back to Being a Traditional Wholesaler?
Customer experience
D2C vs Traditional Retail: Where Should you Invest in 2023
9 months ago

Deciding between D2C & Traditional Retail? Get insights for your 2023 investment strategy. Explore pros & cons in this informative blog post.

D2C vs Traditional Retail: Where Should you Invest in 2023
Customer experience
4 Ways Superior Customer Experience is Directly Impacting your ROI
10 months ago

Improve ROI with exceptional customer experience. Discover how to nurture customers, personalize marketing campaigns, and optimize CX with Layerise.

4 Ways Superior Customer Experience is Directly Impacting your ROI
Customer experience
The 7 Best Customer Experience Platforms Out There in 2023
10 months ago

Unlock exceptional customer experiences with the 7 best customer experience platforms in 2023. Elevate interactions and build connections with top solutions.

The 7 Best Customer Experience Platforms Out There in 2023
Customer experience
5 Game-Changing Alternatives to Salesforce CRM for Small Businesses 
10 months ago

Find out 5 game-changing alternatives to Salesforce CRM for small businesses. Streamline operations and boost success with the perfect CRM solution.

5 Game-Changing Alternatives to Salesforce CRM for Small Businesses 
Customer experience
Personalize the Customer Experience: A Guide for Consumer Goods Companies
11 months ago

Discover how to create unforgettable customer experiences! Our guide for consumer goods companies reveals strategies to personalize customer interactions.

Personalize the Customer Experience: A Guide for Consumer Goods Companies
Customer experience
7 Steps Onboarding Step-by-Step Checklist for Master the Onboarding Process
11 months ago

Looking to enhance your onboarding process? Discover our step-by-step checklist with 7 essential steps to streamline your onboarding.

7 Steps Onboarding Step-by-Step Checklist for Master the Onboarding Process
Customer experience
How to Implement a Direct-To-Consumer Powerful Business Model in 2023
12 months ago

Looking to implement a direct-to-consumer (D2C) business model in 2023? This article covers everything you need to know about D2C strategy and implementation.

How to Implement a Direct-To-Consumer Powerful Business Model in 2023
Customer experience
Manufacturers Selling Direct-to-Consumers: An Essential Guide
about 1 year ago

Discover the benefits and challenges of shifting to a Direct-to-Consumer (D2C) model for manufacturers, including accessing consumer data and cost savings.

Manufacturers Selling Direct-to-Consumers: An Essential Guide
Customer experience
The Power of QR Codes: Boosting Customer Loyalty and Engagement
about 1 year ago

Do you want to use QR codes to increase customer engagement? In this article you will find benefits, strategies, examples on how to use QR codes in retail.

The Power of QR Codes: Boosting Customer Loyalty and Engagement
Customer experience
7 Reasons Why You Need a Loyalty Program And How To Do It Right In 2023
about 1 year ago

Do you want to improve customer engagement and loyalty? Creating a customer club is the solution for you. Read the article to start your customer club today!

7 Reasons Why You Need a Loyalty Program And How To Do It Right In 2023
Customer experience
SMS vs Email: Which is the Best Channel to Use in 2023?
about 1 year ago

Are you considering launching SMS or email marketing campaign? Read the blog post to understand what's the best choice for your company right now.

SMS vs Email: Which is the Best Channel to Use in 2023?
Customer experience
The Complete Guide to Mastering Customer Engagement in 2023
about 1 year ago

Are you looking for effective strategies to engage with your customers? Here you will find insights, best practices and example that will help you do so.

The Complete Guide to Mastering Customer Engagement in 2023
Customer experience
How to Maximize Your Sales in 3 Easy Steps
about 1 year ago

Learn how to maximize your sales in 3 easy steps.

How to Maximize Your Sales in 3 Easy Steps
Customer experience
20 Follow-up Email Templates That Get Replies
about 1 year ago

Upgrade your follow-up emails and grab your prospects' attention with our comprehensive guide. From how-tos to actionable examples, we've got you covered. !

20 Follow-up Email Templates That Get Replies
Customer experience
3 Ways That Layerise Benefits Brands Like You
about 1 year ago

Maximize growth through personalized customer experiences. Discover how Layerise can help you boosts engagement, monetizes relationships, and provides insights.

3 Ways That Layerise Benefits Brands Like You
Customer experience
10 Best Service Excellence Examples You Can Learn From
about 1 year ago

Discover how excellent customer service drives success. Explore 10 real examples of customer-centric approaches from product-oriented companies.

10 Best Service Excellence Examples You Can Learn From
Customer experience
Creating Opportunities With New D2C Sales Channels
about 1 year ago

Discover how direct-to-consumer (D2C) sales channels can enhance customer experience and why personalized experiences are crucial for business success.

Creating Opportunities With New D2C Sales Channels
Customer experience
How to Establish a Strong Brand Identity
about 1 year ago

A distinct and memorable brand image is crucial to building trust.

How to Establish a Strong Brand Identity
Customer experience
The Top 10 Strategies to Serve Customers Better
about 1 year ago

Make sure your customers receive the highest level of service.

The Top 10 Strategies to Serve Customers Better
Customer experience
Benefits of AI in Customer Relationship Management
about 1 year ago

AI is revolutionizing the relationship between brands and customers.

Benefits of AI in Customer Relationship Management
Customer experience
Customer Excellence Trends in 2023
over 1 year ago

Businesses will focus on personalizing customer experiences using data and AI.

Customer Excellence Trends in 2023
Customer experience
Omnichannel strategy: How Burberry is winning customers
over 1 year ago

Implementing an omnichannel strategy is a key focus for any business. Do you want to start implementing an omnichannel strategy? Read this article now!

Omnichannel strategy: How Burberry is winning customers
Customer experience
How to use social media to boost CX
over 1 year ago

Social media has changed the way brands connect with customers.

How to use social media to boost CX
Customer experience
Customer Experience Statistics You Need to Know in 2023
over 1 year ago

In today's highly competitive market exceptional CX is critical.

Customer Experience Statistics You Need to Know in 2023
Customer experience
Why Is Customer Experience so Important in 2023?
over 1 year ago

Learn why customer experiences matter now more than ever. Discover how brands are thriving by delivering quality and personalized interactions.

Why Is Customer Experience so Important in 2023?
Customer experience
Customer Service Benchmark Report
over 1 year ago

Learn about the standards of customer service across different industries to make an assessment of your own strategy and boost customer experience!

Customer Service Benchmark Report
Customer experience
How to Design an Apple-like Experience
over 1 year ago

Discover how Apple's customer experience strategy turned it into a global tech giant. Learn key insights to elevate your CX like Apple.

How to Design an Apple-like Experience
Customer experience
Customer Service Email Templates
over 1 year ago

Using the correct customer service email templates makes everything easier. Check these out!

Customer Service Email Templates
Customer experience
Transitioning from Product to Service to Fuel Growth
over 1 year ago

Enhance customer satisfaction by adding services to products. Discover how this approach optimizes demand fulfillment and boosts customer experience.

Transitioning from Product to Service to Fuel Growth
Customer experience
It’s Time to Ditch the Ticket System
over 1 year ago

Ticketing systems might not meet modern customers' expectations.

It’s Time to Ditch the Ticket System
Customer experience
8 Reasons Why Customer Experience Drive Business Growth
over 1 year ago

Discover why prioritizing customer experience is crucial for business growth. Learn how to enhance CX strategy for success and long-term revenue.

8 Reasons Why Customer Experience Drive Business Growth
Customer experience
8 Strategies to Save Customer Service Costs
over 1 year ago

Customer satisfaction is not the only goal of customer service.

8 Strategies to Save Customer Service Costs
Customer experience
Value Propositions Examples: How to Write Them Successfully
over 1 year ago

Learn how to create a compelling value proposition that drives sales with tips and examples. Discover the key to standing out and attracting customers.

Value Propositions Examples: How to Write Them Successfully
Customer experience
Top 10 Customer Service Phrases for Success
over 1 year ago

When communicating with customers, every word matters.

Top 10 Customer Service Phrases for Success
Customer experience
7 Tips for Excellent E-Commerce Customer Service
over 1 year ago

Prioritize e-commerce customer service to deliver high-quality experience.

7 Tips for Excellent E-Commerce Customer Service
Customer experience
Customer Onboarding: Are You Doing It Right? (4 Common Mistakes)
over 1 year ago

Are you doing it right? Discover the vital role of customer onboarding to boost brand engagement and loyalty. Learn about effective onboarding strategies.

Customer Onboarding: Are You Doing It Right? (4 Common Mistakes)
Customer experience
How to Leverage Up-Selling and Cross-Selling Opportunities
over 1 year ago

Unlock the revenue potential of your customers through up and cross selling.

How to Leverage Up-Selling and Cross-Selling Opportunities
Customer experience
7 Ways to Make Every Interaction With Customers Special
over 1 year ago

Learn how the rise of e-commerce has transformed customer-brand relationships and discover 7 ways to make every customer interaction special.

7 Ways to Make Every Interaction With Customers Special
Customer experience
Why and How to Measure Churn Rate
over 1 year ago

The cornerstone of a successful business is a healthy flow of new customers.

 Why and How to Measure Churn Rate
Customer experience
Why Customers Prefer Google and YouTube Over Your Paper Manual
over 1 year ago

Interactive videos offer a great alternative to paper manuals.

Why Customers Prefer Google and YouTube Over Your Paper Manual
Customer experience
How to Capture High-Quality Videos on a Budget
over 1 year ago

Discover why instructional videos are essential for your customer service strategy. Learn how to create high-quality videos on a budget and improve CX with Layerise.

How to Capture High-Quality Videos on a Budget
Customer experience
The Importance of Setting Customer Service Objectives and How to Do It
over 1 year ago

Ensure success by setting the right customer service goals. Learn how strategic goal-setting can elevate your customer service Start now!

The Importance of Setting Customer Service Objectives and How to Do It
Customer experience
Are you Designing an App for Customer Support? That's Old School
over 1 year ago

Considering developing an app for your business? Discover 7 reasons why it may not be necessary and explore alternatives for seamless customer onboarding.

Are you Designing an App for Customer Support? That's Old School
Customer experience
The Power of SMS Marketing Campaigns
over 1 year ago

SMS marketing can be more successful than email or social media marketing.

The Power of SMS Marketing Campaigns
Customer experience
Customer Support vs Customer Service
over 1 year ago

Understand the differences between customer support and customer service, and learn how to effectively combine them to enhance your customer experience.

Customer Support vs Customer Service
Customer experience
Is Your Customer Service Good Enough?
over 1 year ago

Boost growth with exceptional customer service. Learn about trends, strategies & real examples of superior customer service. Elevate your brand with Layerise.

Is Your Customer Service Good Enough?
Customer experience
How to Choose the Right CRM for Your Business
over 1 year ago

Learn how to choose the right CRM in 2022 and discover the power of customer relations. Boost your business with Layerise's innovative CRM platform.

How to Choose the Right CRM for Your Business
Customer experience
Knowledge Management System: Benefits and Examples
over 1 year ago

Learn how a knowledge management system (KMS) can enhance your customer experience, streamline internal processes, and boost customer satisfaction.

Knowledge Management System: Benefits and Examples
Customer experience
How to Create a QR Code in a Few Steps
over 1 year ago

Discover how QR codes are transforming the customer experience for businesses. Learn how to create QR codes and leverage their power for your brand.

How to Create a QR Code in a Few Steps
Customer experience
How Artificial Intelligence Can Improve Customer Service
over 1 year ago

Discover how Artificial Intelligence is revolutionizing customer service and how Layerise can help you enhance your customer experience.

How Artificial Intelligence Can Improve Customer Service
Customer experience
The Best Examples of Powerful User Onboarding
over 1 year ago

Learn how to master the art of user onboarding for brand success. Read about its importance, best practices, and explore top brand examples in this guide.

The Best Examples of Powerful User Onboarding
Customer experience
Your Premium Product Needs a Premium Customer Experience
over 1 year ago

Elevate Your Luxury Brand: Exceed Customer Expectations & Thrive. Learn how to offer a premium experience that matches your high-end products.

Your Premium Product Needs a Premium Customer Experience
Customer experience
How to Redesign your Customer Journey
over 1 year ago

Enhance your customer journey with Layerise! Create a seamless, satisfying experience from need to expansion. Learn how with our B2C enablement tool.

How to Redesign your Customer Journey
Customer experience
The Importance of Customer Education
over 1 year ago

Elevate your brand with effective customer education strategies. Learn how educating your customers boosts loyalty, trust, and overall business growth.

The Importance of Customer Education
Customer experience
7 Examples of Superior User Guides That Show How It's Done
over 1 year ago

Learn how to create engaging user guides to boost your brand and customer satisfaction. Take inspiration from the best user guides out there.

7 Examples of Superior User Guides That Show How It's Done
Customer experience
What Is a Product Demo Video: Benefits and Examples
over 1 year ago

Making product demo videos is crucial to driving sales.

What Is a Product Demo Video: Benefits and Examples
Customer experience
Best Ways to Implement Video into Your Customer Support Toolset
over 1 year ago

Learn how video chat is transforming customer service and improving customer satisfaction. Discover the benefits, implementation tips, and real-world examples.

Best Ways to Implement Video into Your Customer Support Toolset
Customer experience
How to Conduct a Great Customer Support Survey
almost 2 years ago

Discover how customer support surveys can enhance your brand, boost customer loyalty, and differentiate your business from competitors.

How to Conduct a Great Customer Support Survey
Customer experience
The Importance of Customer Onboarding: Benefits and Best Practices
almost 2 years ago

Learn why a seamless onboarding process is crucial for your brand success. Explore benefits, best practices, and Layerise's solution.

The Importance of Customer Onboarding: Benefits and Best Practices
Customer experience
How to Measure Your Customer Effort Score
almost 2 years ago

Your customers' effort to interact with your impacts your success.

How to Measure Your Customer Effort Score
Customer experience
How to Design your Customer Support Strategy
almost 2 years ago

A guide to create an exceptional customer support strategy.

How to Design your Customer Support Strategy
Customer experience
10 Most Important Customer Support Metrics
almost 2 years ago

10 metrics to keep improving your customer experience.

10 Most Important Customer Support Metrics
Customer experience
Samsoe Samsoe Introduces QR Clothing Labels
almost 2 years ago

Discover how fashion brands are using QR code technology to enhance transparency, traceability, and sustainability in the fashion industry.

Samsoe Samsoe Introduces QR Clothing Labels
Customer experience
Top 8 Customer Support Trends in 2022
almost 2 years ago

Explore the top customer service trends for 2022, including enhanced personalization, video support, real-time chat, self-service and omnichannel support.

Top 8 Customer Support Trends in 2022
Customer experience
Mistakes to Avoid When Offering Self-Service Customer Support
almost 2 years ago

Self-service platforms are the perfect solution for you.

Mistakes to Avoid When Offering Self-Service Customer Support
Customer experience
How to Create an Interactive Digital Instruction Manual in 2024
almost 2 years ago

Learn how to create engaging user manuals using videos, visuals, and more. Boost customer engagement with Layerise's user-friendly platform.

How to Create an Interactive Digital Instruction Manual in 2024
Customer experience
Benefits of Self-Service Customer Support
almost 2 years ago

Self-service customer support options allow faster problem resolution.

Benefits of Self-Service Customer Support
Customer experience
How to Measure Customer Satisfaction
almost 2 years ago

Monitoring customer satisfaction is important to improve your strategy.

How to Measure Customer Satisfaction
Customer experience
8 Best Zendesk Alternatives in 2022
almost 2 years ago

Do you think Zendesk is no longer the best option for you? Check this out!

8 Best Zendesk Alternatives in 2022
Customer experience
How to Create the Best Customer Self-Service Strategy
almost 2 years ago

Discover how to create an effective customer self-service strategy to keep your customers happy and enhance their experience. Explore insights for success.

How to Create the Best Customer Self-Service Strategy
Customer experience
10 Tips on How to Create the Best Customer Onboarding Process
almost 2 years ago

Discover the keys to customer retention: Customer onboarding's impact, tips for success, and how Layerise enhances customer relationships.

10 Tips on How to Create the Best Customer Onboarding Process
Customer experience
10 Examples of Modern Support Pages
almost 2 years ago

Learn what makes a good support page and explore 10 examples of modern support pages that offer ease of navigation, design, and functionality.

10 Examples of Modern Support Pages
Customer experience
CRM is Dead. It's All About Customer Excellence.
almost 2 years ago

Learn how video chat is transforming customer service and improving customer satisfaction. Discover the benefits, implementation tips, and real-world examples.

CRM is Dead. It's All About Customer Excellence.
Customer experience
2022 Customer Excellence Trends
almost 2 years ago

Let’s explore together the various trends in customer excellence in 2022.

2022 Customer Excellence Trends
Customer experience
Can User Guides be Published Entirely Online in 2023?
almost 2 years ago

Discover the future of user manuals: Go digital and boost efficiency! Learn how online manuals benefit both customers and companies. Read now!

Can User Guides be Published Entirely Online in 2023?
Customer experience
10 Tips on How to Create Great Post-Sales Experiences
almost 2 years ago

Offering an excellent post-sales experience increases customer retention.

10 Tips on How to Create Great Post-Sales Experiences