Enable Gorgias chat widget in Layerise product assistant

apps ·

You can enable Gorgias chat in your Layerise product assistants by following this guide.

You need your Gorgias admin account to follow the below steps:

1. Login to your Gorgias account and go to settings by clicking on highlighted button.

Gorgias–Settings

2. Go to integration and click on the chat option.

Gorgias_Chat

3. Click on Add new button

Gorgias_NewChat

4. Click on any other website

Gorgias_NewChat

5. Click on add new chat, scroll down, and copy the code from the below-highlighted snippet

Gorgias_newchatCode Gorgias_newchatCode1

6. Keep the copied code in a file

7. Open Layerise Portal and click on apps and choose Gorgias

Gorgias_Layerise1

8. Install Gorgias with highlighted install button

Gorgias_Layerise1

9. Paste the copied code from the Gorgias integration tab in highlighted field and click on install app

Gorgias_Layerise2

10. As the last step, open Layerise Portal and click on settings

Gorgias_Layerise3

11. Go to Chat in the settings, choose Gorgias, and click on save changes.

Gorgias_Layerise4

12. Test Gorgias chat in your product assistant.

Gorgias_LayeriseChat

And you are done! All the chats initiated by customers in the Layerise portal will now be redirected to Gorgias chat.

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