No one reads the
product manual.
Enhance your product experience and
serve your customers with a smart product Assistant.
Free and no credit card needed
- Create always active and smart Assistants
- Build effective and content rich experiences
- Enable one-tap product registrations
- Communicate and assist your customers
- Go green and stop paper and ink pollution
The best products around the world use Layerise
360° Post-sale suite
Product Reminders
Product How-to guides
Customer insights
Post-sale Triggers
Smart localisation
Best-in-class authoring tool
Post-sale Marketing
Smart product registration
Customisable to your brand
Built-in Product chat
Because you need a post-sale powerhouse
Layerise is providing best-in-class post-sale features to brands. We empower you with features to always be able to provide high-level customer service and turn every mediocre sale into a good sale. By providing an end-to-end post-sale experience, you're able to build a strong brand that customers love.
Digital Product Assistant?
Because you know that PDF and paper user manuals are part of the past. Studies show that below 3% read the owners manual before taking use of their product.
Easily manage experiences
Build rich content experiences with the Layerise cloud and mobile content creator. Efficiently and effectivly educate and inform your customers.
Enable product activations
Allow customers to easily activate your products. Easily set registration benefits, track customer product satisfaction and feedback.
Communicate and help
Achieve wordclass product experience with personal instruction. Communicate directy with your customer when needed or requested.
Because you also need a customer relation tool
Getting to know your customers and build a great relationship with them is crucial in any company in any industry. Layerise helps to bridge your customer relationship by empowering your product assistant with great experiences for customers, so they'll let you know who they are and what they bought. They'll let you know what they're missing from your product and what their overall satisfaction is. You will be able to not only engage with your customers through email and chat but also see their purchase history with you.
Build the product experience
that your product needs
Whether your product is a bike or a home appliance device the onboarding is crucial.
Layerise helps you design and build the experience your product needs.
Because you need more than a printed manual
Layerise has customer product experience built into its DNA and is providing additional features to meet a 21-century customer experience. By adding a product assistant to your product, you're able to educate your customers and let them become power users of your product, whether it's food, consumer goods, or similar. Build a feedback-loop with product surveys and smart ratings to understand your customer's product satisfaction.
NFC-chipset
Permanent communication chip directly attached on the product ensures a relialiable device communication.
QR-code manager
Cost effective and scalable implementation on products or packaging. Our generator and reader supports Level L, M, Q and H data restoration.
API token
With API integration your can easily bring the awesomeness of Layerise to your existing customer digital touch-points.
Because product experiences doens't build it self
Start turning mediocre experience into customer favorite experiences. Get your product experience up to date and start building tomorrow's experiences with smart guides, video guides, chat, and intelligent editor elements. Build a stronger brand while educating your customers about your product.
Why you should care
The environmental impact of paper and ink pollution is significant and unnecessary.
At Layerise we are determined to reduce the waste.
10 liters
of water is contaminated by producing a single A4 sheet
26%
of solid waste dumped in dumping sites is discarded paper
40%
of the world’s commercially cut wood is used for paper production
5th
lagest industry by energy consumption is paper industry
Because you need more than just a simple page
Customers want solutions to engage with brands; they're expecting product contextual interactive content fitting their way of learning. Layerise provides a 360° post-sale suite to help you build the experiences that your customers want. With features like how-to videos, maintenance, warranty, smart guides, and chat, your customers are not left behind. Brands are rating Layerise as the best-in-class post-sale customer service tool, and it's used by +10.000 customers weekly.
Integrate with your popular tools
Layerise is an open platform, and together with our partners, we strive to provide you the best platform so you can focus on what matters and be in control.
Built with accessibility in mind
Our platform ensures that every customer get's the most optimal product experience. With the our accessibility feature the onboarding experience remains intact with any customer need.
Resources
Read our research findings and gain insight into product and customer experience trends.
We are introducing Global Search and Customer overview.
We took take a moment to reflect on what we, at Layerise, have achieved during the last 12 months.
Second part of how we reshape the design process at Layerise
