No one reads the
product manual.
Enhance your product experience and
serve your customers with a smart product Assistant.
The best products around the world use Layerise
Reduce repetitive questions
Get ahead of known problems and repetitive questions before customers reach out and fill up your inbox.
Tap or Scan for access
Direct your customers to your Product Assistant with a QR or NFC tagCustomise your Assistant
Design the experience to educate and decrease most asked questionsSearchable content
Don't let your customers flip through pages searching for answers.
Gain customer data
Have your customers register their product with ease.
One-click Registration
Make is easy for your customers to register their productCustomer Insights & Segmentation
Get to know your customers and build smart lists for support and marketingCollect Actionable Data
Start your next email, SMS or look-a-likes campaign with genuine customer dataProduct Surveys & Feedback
Understand how your brand, support and products are used and perceived by your customers
Reduce cost with self-service
Reduce your support cost, by making it easy for customers to self-serve. Allow your customers to find answers with instructional videos, smart articles and much more.
How-to stories
Educate your customers with easy step-by-step guidesSend maintenance reminders
Notify your customers when it's time to clean or maintain their productFAQs
Dynamic frequently asked questions to reduce repetitive questions
Get feedback from your customers
Collect and connect your product ratings to other public reviews sites. Never lose track of your customer feedback. Capture satisfaction rates, measure NPS, track self-service rates and fuel public ratings.
Integrate with popular tools
Connect Layerise with your favorite platforms so you can use the data for your e-commerce, marketing or CRM activities.
Resources
Read our research findings and gain insight into product and customer experience trends.
Product news
Custom domain and customer reviews
about 1 month ago
Brand safe environments and customer reviews
Product news
Improved Highlights and one-time Reminders
about 2 months ago
Enhanced Highlight experience, one-time reminders and more
Product news
Better search and powerful filters
3 months ago
Search improvements and filters for custom views
Get a personal demo
Enhance customer experience, collect customer data and reduce back-log.
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