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Product news
Delve Deeper into your Form Data
5 days ago

In a data-driven landscape, we are introducing additional powerful reports.

Delve Deeper into your Form Data
Opinion
7 Steps Onboarding Step-by-Step Checklist to Streamline your Onboarding Process
11 days ago

Looking to enhance your onboarding process? Discover our step-by-step checklist with 7 essential steps to streamline your onboarding.

7 Steps Onboarding Step-by-Step Checklist to Streamline your Onboarding Process
Product news
Introducing Purchase Intent Score
14 days ago

Measure and leverage customer purchase intent data to fuel your growth

Introducing Purchase Intent Score
Opinion
10 Best Data Collection Tools with Data Gathering Strategies
20 days ago

Read the article to discover the top data collection tools that empower you to make informed decisions for your marketing, operations, and overall business.

10 Best Data Collection Tools with Data Gathering Strategies
Opinion
Harnessing the Power of Customer Intent Data
26 days ago

How first-party intent data can drive sales, marketing, and customer LTV

Harnessing the Power of Customer Intent Data
Opinion
Reasons why Leveraging Customer Data will Drive Sales and Boost Revenue
25 days ago

Leveraging Customer Data to Drive Sales and Boost Revenue

Reasons why Leveraging Customer Data will Drive Sales and Boost Revenue
Opinion
Introducing Customer Data Strategy Assessment
27 days ago

Introducing Layerise's "Customer Data Strategy Assessment" for Brands to Excel in the Age of Customer Data

Introducing Customer Data Strategy Assessment
Opinion
How to collect First-Party Data to Own Your Customers in 2023
26 days ago

Maximize your marketing budget and improve customer experiences by prioritizing first-party data collection. Learn how to do it in by reading this article.

How to collect First-Party Data to Own Your Customers in 2023
Opinion
How to implement a D2C (direct-to-consumer) powerful business model in 2023
26 days ago

Looking to implement a direct-to-consumer (D2C) business model in 2023? This article covers everything you need to know about D2C strategy and implementation.

How to implement a D2C (direct-to-consumer) powerful business model in 2023
Opinion
7 Customer Data Collection Methods in Business Analytics
28 days ago

Looking to improve your business analytics? Check out these 7 customer data collection methods to help gather valuable insights and optimize your operations.

7 Customer Data Collection Methods in Business Analytics
Product news
Launching an Improved Brand Home Experience
29 days ago

A brand-safe environment that converts and provides a fantastic experience

Launching an Improved Brand Home Experience
Opinion
Manufacturers Selling Direct-to-Consumers: An Essential Guide
about 1 month ago

Discover the benefits and challenges of shifting to a Direct-to-Consumer (D2C) model for manufacturers, including accessing consumer data and cost savings. Learn why D2C is no longer just an option, but a necessity in the e-commerce era.

Manufacturers Selling Direct-to-Consumers: An Essential Guide
Opinion
5 Powerful Strategies to Prevent Customer Churn and Increase Customer Retention
about 1 month ago

Customer churn is a crucial problem for many companies. If you struggle with churn, then use these 5 strategies to stop losing customers now.

5 Powerful Strategies to Prevent Customer Churn and Increase Customer Retention
Opinion
The Top 7 Customer Data Collection Software for Your Business in 2023
about 1 month ago

If you're searching for effective software to collect customer data, you've come to the right place. Read the article for a selection of the 7 top software!.

The Top 7 Customer Data Collection Software for Your Business in 2023
Opinion
Transform Your B2C Sales Strategy With AI-Enabled Targeted Selling in 2023
about 1 month ago

Are you interested in leveraging AI-enabled customer targeting to increase your sales? This article provides a step-by-step guide on how to implement this strategy effectively for your business.

Transform Your B2C Sales Strategy With AI-Enabled Targeted Selling in 2023
Opinion
The Power of QR Codes: Boosting Customer Loyalty and Engagement
about 2 months ago

Do you want to use QR codes to increase customer engagement? In this article you will find benefits, strategies, examples on how to use QR codes in retail.

The Power of QR Codes: Boosting Customer Loyalty and Engagement
Opinion
7 Steps to Unlock Your Amazon Customer Data in 2023
about 2 months ago

Do you want to collect more data about your amazon customers? Read this article to understand how to overcome Amazon's lack of transparency with Layerise.

 7 Steps to Unlock Your Amazon Customer Data in 2023
Opinion
7 Reasons Why You Need a Customer Club And How To Do It Right In 2023
about 2 months ago

Do you want to improve customer engagement and loyalty? Creating a customer club is the solution for you. Read the article to start your customer club today!

7 Reasons Why You Need a Customer Club And How To Do It Right In 2023
Opinion
SMS vs Email: Which Is The Best Channel in 2023?
2 months ago

Are you considering launching SMS or email marketing campaign in 2023? Read the blog post to understand what's the best choice for your company right now.

SMS vs Email: Which Is The Best Channel in 2023?
Opinion
The Complete Guide to Mastering Customer Engagement in 2023
2 months ago

Are you looking for effective strategies to engage with your customers? Here you will find insights, best practices and example that will help you do so.

The Complete Guide to Mastering Customer Engagement in 2023
Opinion
How to Capture Valuable Customer Data with Forms
2 months ago

Do you need a way to collect data about your customers? Forms is the answer.

How to Capture Valuable Customer Data with Forms
Opinion
How to Maximize Your Sales in 3 Easy Steps
3 months ago

Learn how to maximize your sales in 3 easy steps.

How to Maximize Your Sales in 3 Easy Steps
Opinion
20 Follow-up Email Templates That Get Replies
3 months ago

Upgrade your follow-up emails and grab your prospects' attention with our comprehensive guide. From how-tos to actionable examples, we've got you covered. !

20 Follow-up Email Templates That Get Replies
Product news
One QR for all your products with Distribution
3 months ago

Distribution, making it easier than ever to distribute your after-sales experiences at scale. 

One QR for all your products with Distribution
Product news
Registration Score with industry benchmark
3 months ago

Registration Score - the perfect way to learn about your customer's journey before registering and improving the likelihood of it

Registration Score with industry benchmark
Opinion
3 Ways That Layerise Benefits Brands Like You
3 months ago

Create customized digital experiences that unlock monetization opportunities

3 Ways That Layerise Benefits Brands Like You
Opinion
10 Reasons why it’s important to understand your customers
3 months ago

To build a thriving business you first need to understand your customers.

10 Reasons why it’s important to understand your customers
Opinion
8 Ways To Increase Your Product Registration Rate
3 months ago

Product registration is how you streamline the customer service processes.

8 Ways To Increase Your Product Registration Rate
Opinion
The importance of building relationships with customers
3 months ago

Building long-lasting relationships with customers is key to sustainable success.

The importance of building relationships with customers
Opinion
How data collection is redefining marketing strategies
3 months ago

Data provides the marketing equation's what, why, and whom.

How data collection is redefining marketing strategies
Opinion
10 Examples of excellent customer service
3 months ago

Customer service is integral to any business that seeks to create a customer-centric culture.

10 Examples of excellent customer service
Opinion
The comprehensive guide to customer data collection and management
4 months ago

Businesses must collect and manage customer data to be successful in the market.

The comprehensive guide to customer data collection and management
Product news
Capture any customer data with Forms
4 months ago

Take your after-sales to the next level with extensive customer data.

Capture any customer data with Forms
Opinion
Customer loyalty: What Apple has, that you don't!
4 months ago

The company's long-lasting success is related to its customers' loyalty

Customer loyalty: What Apple has, that you don't!
Opinion
Creating opportunities with new D2C sales channels
4 months ago

D2C sales channels will help you enhance your customer experience.

Creating opportunities with new D2C sales channels
Opinion
How to establish a strong brand identity
4 months ago

A distinct and memorable brand image is crucial to building trust.

How to establish a strong brand identity
Opinion
The top 10 strategies to serve customers better
4 months ago

Make sure your customers receive the highest level of service.

The top 10 strategies to serve customers better
Opinion
Benefits of AI in customer relationship management
4 months ago

AI is revolutionizing the relationship between brands and customers.

Benefits of AI in customer relationship management
Opinion
Customer Excellence Trends 2023
4 months ago

Businesses will focus on personalizing customer experiences using data and AI.

Customer Excellence Trends 2023
Opinion
Reasons why customer data will trigger new sales
4 months ago

Capturing customer data provides a wide range of business opportunities. 

Reasons why customer data will trigger new sales
Opinion
Customer data platform: How to build an accurate customer profile
4 months ago

Customer Data Platforms give brands a 360-view of their consumers.

Customer data platform: How to build an accurate customer profile
Opinion
Omnichannel strategy: How Burberry is winning customers
4 months ago

Implementing an omnichannel strategy is a key focus for any business. Do you want to start implementing an omnichannel strategy? Read this article now!

Omnichannel strategy: How Burberry is winning customers
Opinion
How to use social media to boost CX
5 months ago

Social media has changed the way brands connect with customers.

How to use social media to boost CX
Opinion
Customer experience statistics 2023
5 months ago

In today's highly competitive market exceptional CX is critical.

Customer experience statistics 2023
News
Customer service benchmark report
5 months ago

Customer service excellence is the defining metric to help you stand out.

Customer service benchmark report
Opinion
How to design an Apple-like experience
5 months ago

Apple's success is not about revenue but about loyalty and trust.

How to design an Apple-like experience
Opinion
Customer service email templates
5 months ago

Using the correct customer service email templates makes everything easier.

Customer service email templates
Opinion
Data is the new oil: How to use it to sell more
5 months ago

Using data gives companies an edge over other businesses in the industry.

Data is the new oil: How to use it to sell more
Opinion
Transitioning from product to service to fuel growth
5 months ago

Building services around products allow companies to meet customer demand way better.

Transitioning from product to service to fuel growth
Opinion
It’s time to ditch the ticket system
5 months ago

Ticketing systems might not meet modern customers' expectations.

It’s time to ditch the ticket system
Opinion
Customer experience is key to scale revenue growth
5 months ago

Customer experience should be a priority for any business.

Customer experience is key to scale revenue growth
Opinion
Do customers really care about sustainability?
6 months ago

Businesses are turning to sustainable practices, but do customers care?

Do customers really care about sustainability?
Opinion
How to deliver a more personalized customer experience
6 months ago

What today's customers want is personalization.

How to deliver a more personalized customer experience
Opinion
How to measure customer experience success
6 months ago

If you wan to improve customer retention, measuring customer experience is crucial.

How to measure customer experience success
Opinion
7 Mistakes to avoid when collecting customer data
6 months ago

Are you doing it right? Learn how to properly collect customer data. In this article we present 7 things you should NOT do when collecting data.

7 Mistakes to avoid when collecting customer data
Opinion
8 Strategies to save customer service costs
6 months ago

Customer satisfaction is not the only goal of customer service.

8 Strategies to save customer service costs
Opinion
Value propositions examples: How to write them successfully
6 months ago

The value proposition is an essential marketing asset.

Value propositions examples: How to write them successfully
Opinion
Transparency toward your customers is a must
6 months ago

Being transparent with your customers helps you build loyalty.

Transparency toward your customers is a must
Opinion
How to connect with your customers
6 months ago

A business's customer base is the primary source of revenue.

How to connect with your customers
Opinion
How to collect customer feedback
7 months ago

Customer feedback is the lifeblood of any thriving business.

How to collect customer feedback
Opinion
Top 10 customer service phrases for success
7 months ago

When communicating with customers, every word matters.

Top 10 customer service phrases for success
Opinion
7 Tips for excellent e-commerce customer service
7 months ago

Prioritize e-commerce customer service to deliver high-quality experience.

7 Tips for excellent e-commerce customer service
Opinion
Customer onboarding: Are you doing it right?
7 months ago

It is essential to properly onboard your customers after the purchase.

Customer onboarding: Are you doing it right?
Opinion
How to leverage up-selling and cross-selling opportunities
7 months ago

Unlock the revenue potential of your customers through up and cross selling.

How to leverage up-selling and cross-selling opportunities
Opinion
5 Reasons why you should prioritize customer retention
7 months ago

Retaining customers is cheaper than acquiring new ones.

5 Reasons why you should prioritize customer retention
Opinion
How to measure Customer Lifetime Value
7 months ago

Monitoring your CLV helps you improve your business strategy.

How to measure Customer Lifetime Value
Opinion
7 Ways to make every interaction with customers special
7 months ago

Customer interactions are as important as the quality of your product.

7 Ways to make every interaction with customers special
Opinion
Why and how to measure churn rate
7 months ago

The cornerstone of a successful business is a healthy flow of new customers.

 Why and how to measure churn rate
Opinion
Why is customer experience so important in 2022?
8 months ago

It's time to re-imagine your customer experience.

Why is customer experience so important in 2022?
Opinion
Why customers prefer Google and YouTube over your paper manual
8 months ago

Interactive videos offer a great alternative to paper manuals.

Why customers prefer Google and YouTube over your paper manual
Product news
Increase productivity with content reuse
8 months ago

Reusable content that will dramatically increase productivity.

Increase productivity with content reuse
Opinion
The importance of repeat business
8 months ago

Successful businesses focus more on retaining their existing patrons.

The importance of repeat business
Opinion
4 Reasons why data-driven companies perform better
8 months ago

Data and statistics play a pivotal role in your business decisions.

4 Reasons why data-driven companies perform better
Opinion
How to capture high-quality videos on a budget
8 months ago

Video has become the dominant medium of this age.

How to capture high-quality videos on a budget
Opinion
The importance of setting customer service objectives
8 months ago

Setting the right goals for customer service is crucial to be successful.

The importance of setting customer service objectives
Opinion
Are you designing an app for customer support? That's old school
8 months ago

Tech experts believe mobile apps as we know them will soon vanish.

Are you designing an app for customer support? That's old school
Opinion
Collect first-party data during the onboarding process
8 months ago

Collect data about your customers to personalize the experience.

Collect first-party data during the onboarding process
Opinion
The power of SMS marketing campaigns
8 months ago

SMS marketing can be more successful than email or social media marketing.

The power of SMS marketing campaigns
Opinion
Customer support vs Customer service
9 months ago

Learn how to offer great customer service and customer support.

Customer support vs Customer service
Opinion
Is your customer service good enough?
9 months ago

Investing in customer experience is the secret for long-term growth.

Is your customer service good enough?
News
Nidecker & Layerise partner to make life easier for snowboarders
9 months ago

Layerise and Nidecker bring to life a cutting-edge product experience.

Nidecker & Layerise partner to make life easier for snowboarders
Opinion
5 Product registration best practices
9 months ago

Product and customer registration is revolutionizing the retail experience.

5 Product registration best practices
Opinion
How to choose the right CRM for your business
9 months ago

A business can only be profitable if it can capture customer insights in real-time.

How to choose the right CRM for your business
Opinion
Knowledge management system: benefits and examples
9 months ago

KMS can be a game-changer in providing a powerful customer experience.

Knowledge management system: benefits and examples
Opinion
How to create a QR code in a few steps
9 months ago

Brands are incorporating QR codes in their strategies to improve the experience.

How to create a QR code in a few steps
Opinion
How artificial intelligence can improve customer service
9 months ago

AI is a powerful tool when it comes to customer service.

How artificial intelligence can improve customer service
Opinion
The best examples of good user onboarding
9 months ago

Companies should educate their customers from the initial purchase.

The best examples of good user onboarding
Opinion
Your product needs a premium experience
9 months ago

The customer experience should match the luxury product you offer.

Your product needs a premium experience
Opinion
How to redesign your customer journey
10 months ago

Design a pleasant journey with instant gratifications for your customers.

How to redesign your customer journey
Opinion
The importance of customer education
10 months ago

Educate your customers to understand the full impact of your products.

The importance of customer education
Research
Important Customer Support Statistics in 2022
10 months ago

Successful companies rely on the statistics to build outstanding strategies for growth.

Important Customer Support Statistics in 2022
Opinion
The best user guides out there
10 months ago

Excellent user documentation is cost-effective and improves ROI.

The best user guides out there
Opinion
What is a product demo video: benefits and examples
10 months ago

Making product demo videos is crucial to driving sales.

What is a product demo video: benefits and examples
Opinion
Best ways to implement video into your customer support toolset
10 months ago

Integrate video customer support to extend the customer service experience.

Best ways to implement video into your customer support toolset
Opinion
How to measure your Net Promoter Score
10 months ago

Track customer engagement with Net Promoter Score.

How to measure your Net Promoter Score
Opinion
How to conduct a great customer support survey
10 months ago

Use customer support survey to improve the customer experience.

How to conduct a great customer support survey
Opinion
The importance of customer onboarding
10 months ago

Learn how to introduce your product to users in the best way possible.

The importance of customer onboarding
Opinion
How to measure your Customer Effort Score
11 months ago

Your customers' effort to interact with your impacts your success.

How to measure your Customer Effort Score
Opinion
How to design your customer support strategy
11 months ago

A guide to create an exceptional customer support strategy.

How to design your customer support strategy
Opinion
10 Most important customer support metrics
11 months ago

10 metrics to keep improving your customer experience.

10 Most important customer support metrics

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