Blog

Help me collect my customer data!

Learn how to collect valuable insights on your customers to sell even more.

Product Updates
Taking Control of Localized Experiences with Geofencing
about 12 hours ago

Easily configure and manage your customer experience and journey by geography.

Taking Control of Localized Experiences with Geofencing
Customer experience
How to Build a Successful Warranty Program For Your Brand
2 months ago

A warranty program: key for loyalty, insight, and competitive edge.

How to Build a Successful Warranty Program For Your Brand
Product Updates
Transform Customer Experience with Layerise's Web Widget
4 months ago

Capture customer data from any website using the Layerise Web Widget

Transform Customer Experience with Layerise's Web Widget
Customer data
Boosting Product Registration Rates to Double Digits
6 months ago

5 steps to unlocking pivotal Product Registration rates.

Boosting Product Registration Rates to Double Digits
Product Updates
Launching Diary to Enhance Your Product Experience
6 months ago

Diary, Your Next-Level Product Experience and Data Collection Tool

Launching Diary to Enhance Your Product Experience
Customer data
How to Collect Customer Feedback Without Customer Surveys
7 months ago

Discover alternatives to surveys, monitor customer activity and measure their satisfaction. Learn how Layerise simplifies feedback collection.

How to Collect Customer Feedback Without Customer Surveys
Customer experience
The Future of Smart Authentication Technologies: Cutting-edge Solutions for Brands
7 months ago

Explore cutting-edge authentication solutions for brands. Dive deeper into the reasons why authentication is important and how to get it right!

The Future of Smart Authentication Technologies: Cutting-edge Solutions for Brands
Customer experience
7 CG Companies Leading the Way with Exceptional Customer Interactions
7 months ago

Discover the secrets of premium customer experiences with case studies from top CG brands. Elevate your brand with exceptional CX. Read the full article!!

7 CG Companies Leading the Way with Exceptional Customer Interactions
Customer experience
How to Craft Your Product Packaging to Boost Customer Engagement
7 months ago

Elevate your brand with sustainable, innovative packaging. Read the full article to stand out in a competitive market and boost customer engagement.

How to Craft Your Product Packaging to Boost Customer Engagement
Customer data
How to Create Detailed Customer Personas for Your Business [Free Template]
7 months ago

Craft detailed buyer personas for better marketing with our free template and leverage Layerise for data collection. You can start today!

How to Create Detailed Customer Personas for Your Business [Free Template]
Customer experience
Exploring 8 Innovative Alternatives to Blue Bite Solution
7 months ago

Explore the best alternatives to Blue Bite for exceptional mobile experiences to transform your products into a two-way, digital channel.

Exploring 8 Innovative Alternatives to Blue Bite Solution
Loyalty programs
The Rise of Omnichannel Loyalty Programs (With Use Cases)
7 months ago

Discover the evolution of loyalty programs and how they're adapting to modern customer expectations. Explore strategies and examples of omnichannel engagement.

The Rise of Omnichannel Loyalty Programs (With Use Cases)
Loyalty programs
8 Effective Customer Loyalty Programs for Consumer Good Companies
8 months ago

Discover the power of loyalty programs to boost engagement, retention, and revenue! Use these 8 innovative strategies to build your loyal customer base!

8 Effective Customer Loyalty Programs for Consumer Good Companies
Customer data
8 Powerful Use Cases For a Customer Data Platform
8 months ago

Unlock the power of customer data platforms (CDPs)! Learn about 8 key use cases and how Layerise can help. Stay competitive in today's data-driven business landscape.

8 Powerful Use Cases For a Customer Data Platform
Product Updates
Elevate Your Marketing with Active Lists
8 months ago

Elevate your customer engagement with real-time data control

Elevate Your Marketing with Active Lists
Customer experience
9 Upselling Examples and Strategies That Increase Order Values
8 months ago

Unlock the potential of upselling & cross-selling strategies! Explore effective techniques to boost revenue & customer satisfaction with 9 examples.

9 Upselling Examples and Strategies That Increase Order Values
Digital Product Passport
The Pillars of Successful Digital Transformation for CG Companies
8 months ago

Learn about the main drivers of digital transformation and integrate them in your business. Data is crucial in driving success today! Read more!

The Pillars of Successful Digital Transformation for CG Companies
Digital Product Passport
Strategies to Accelerate Digital Transformation in Consumer Goods Companies
8 months ago

Accelerate digital transformation for CG companies with Layerise. Learn about new strategies to grow your business in the digital transformation.

Strategies to Accelerate Digital Transformation in Consumer Goods Companies
Digital Product Passport
How to Embed Transparency and Traceability into Your Products
8 months ago

Learn how to implement transparency and traceability into your physical products. Build DPPs to comply with EU regolations and reduce footprint.

How to Embed Transparency and Traceability into Your Products
Customer experience
The Current State of D2C Sales: Statistics and Trends for 2023
8 months ago

Discover the booming $213B D2C market trends. From personalization to sustainability, uncover strategies shaping the future of D2C. Dive in now!

The Current State of D2C Sales: Statistics and Trends for 2023
Customer data
How to Segment your Customers to Offer Superior Customer Experience
9 months ago

Learn how to segment customers to offer superior personalized customer experience. Learn from industry pioneers and leverage AI-powered tools with Layerise.

How to Segment your Customers to Offer Superior Customer Experience
Digital Product Passport
Your Complete Guide to Understanding DPP Legislation (With Timeline)
9 months ago

Unravel the complexities of DPP legislation with our comprehensive guide. Understand its implications and compliance requirements.

Your Complete Guide to Understanding DPP Legislation (With Timeline)
Customer experience
Is Nike Really Going Back to Being a Traditional Wholesaler?
9 months ago

Discover why Nike is re-embracing wholesale partnerships after focusing on D2C. Explore the strategic balance between wholesale and D2C, driving brand success.

Is Nike Really Going Back to Being a Traditional Wholesaler?
Customer experience
D2C vs Traditional Retail: Where Should you Invest in 2023
9 months ago

Deciding between D2C & Traditional Retail? Get insights for your 2023 investment strategy. Explore pros & cons in this informative blog post.

D2C vs Traditional Retail: Where Should you Invest in 2023
Digital Product Passport
Your Ultimate Blueprint to Crafting a Digital Product Passport
9 months ago

Discover the power of DPPs: transparency, sustainability, circular economy. Create your Digital Product Passport today with Layerise's step-by-step guide.

Your Ultimate Blueprint to Crafting a Digital Product Passport
Customer Management Now Easier and More Powerful
9 months ago

A more powerful customer data management tool

Customer Management Now Easier and More Powerful
Product Updates
Unlock Verification with Serial Numbers
9 months ago

Gain robust product verification and brand consistency

Unlock Verification with Serial Numbers
Loyalty programs
10 Top SMS Marketing Campaigns by Major Brands
10 months ago

Discover the top 10 creative and effective SMS marketing campaigns by major brands, showcasing the power of personalized and engaging text messages.

10 Top SMS Marketing Campaigns by Major Brands
Customer data
How Consumer Good Brands Can Collect Customer Data
10 months ago

Discover the importance of customer data for businesses and how Layerise helps unlock valuable insights to revolutionize your business

How Consumer Good Brands Can Collect Customer Data
Customer experience
4 Ways Superior Customer Experience is Directly Impacting your ROI
10 months ago

Improve ROI with exceptional customer experience. Discover how to nurture customers, personalize marketing campaigns, and optimize CX with Layerise.

4 Ways Superior Customer Experience is Directly Impacting your ROI
Customer experience
The 7 Best Customer Experience Platforms Out There in 2023
10 months ago

Unlock exceptional customer experiences with the 7 best customer experience platforms in 2023. Elevate interactions and build connections with top solutions.

The 7 Best Customer Experience Platforms Out There in 2023
Customer data
What is Product Registration and Why Everyone Talks About it
10 months ago

Here are the benefits of product registration for brands and customers. Learn how QR codes simplify the process and enhance customer engagement.

What is Product Registration and Why Everyone Talks About it
Customer experience
5 Game-Changing Alternatives to Salesforce CRM for Small Businesses 
10 months ago

Find out 5 game-changing alternatives to Salesforce CRM for small businesses. Streamline operations and boost success with the perfect CRM solution.

5 Game-Changing Alternatives to Salesforce CRM for Small Businesses 
Digital Product Passport
Digital Solutions for Sustainable Clothing Transformation
10 months ago

Discover how big brands are leveraging digital solutions to drive sustainable transformation in the clothing industry. Find out the innovative strategies!

Digital Solutions for Sustainable Clothing Transformation
Customer data
Get the Customer Data Retailers Do Not Share With You (In 5 Easy Steps)
10 months ago

Discover how to break through the barriers and access invaluable customer data that retailers are reluctant to share with companies like you.

Get the Customer Data Retailers Do Not Share With You (In 5 Easy Steps)
Customer data
GDPR Compliance Guide for Collecting Customer Data in 2023
11 months ago

Discover the impact of GDPR regulations on your data capture. Gain comprehensive knowledge and insights for your business..

GDPR Compliance Guide for Collecting Customer Data in 2023
Customer data
What is a CDP? A Complete Guide for Customer Data Platforms
11 months ago

Discover CDPs: Your guide to Customer Data Platforms - Uncover the power of data-driven insights for personalized customer experiences.

What is a CDP? A Complete Guide for Customer Data Platforms
Customer experience
Personalize the Customer Experience: A Guide for Consumer Goods Companies
11 months ago

Discover how to create unforgettable customer experiences! Our guide for consumer goods companies reveals strategies to personalize customer interactions.

Personalize the Customer Experience: A Guide for Consumer Goods Companies
Product Updates
Delve Deeper into your Form Data
11 months ago

In a data-driven landscape, we are introducing additional powerful reports.

Delve Deeper into your Form Data
Customer experience
7 Steps Onboarding Step-by-Step Checklist for Master the Onboarding Process
11 months ago

Looking to enhance your onboarding process? Discover our step-by-step checklist with 7 essential steps to streamline your onboarding.

7 Steps Onboarding Step-by-Step Checklist for Master the Onboarding Process
Product Updates
Introducing Purchase Intent Score
11 months ago

Measure and leverage customer purchase intent data to fuel your growth

Introducing Purchase Intent Score
Customer data
10 Best Data Collection Tools with Data Gathering Strategies
11 months ago

Read the article to discover the top data collection tools that empower you to make informed decisions for your marketing, operations, and overall business.

10 Best Data Collection Tools with Data Gathering Strategies
Introducing Customer Data Strategy Assessment
12 months ago

Introducing Layerise's "Customer Data Strategy Assessment" for Brands to Excel in the Age of Customer Data

Introducing Customer Data Strategy Assessment
Harnessing the Power of Customer Intent Data
12 months ago

How first-party intent data can drive sales, marketing, and customer LTV

Harnessing the Power of Customer Intent Data
Customer data
Reasons Why Leveraging Customer Data will Drive Sales and Boost Revenue
12 months ago

Maximize sales and revenue growth through strategic activation of customer data. Unlock insights for informed decisions and targeted strategies.

Reasons Why Leveraging Customer Data will Drive Sales and Boost Revenue
Customer data
How to collect First-Party Data to Own Your Customers in 2023
12 months ago

Maximize your marketing budget and improve customer experiences by prioritizing first-party data collection. Learn how to do it in by reading this article.

How to collect First-Party Data to Own Your Customers in 2023
Customer experience
How to Implement a Direct-To-Consumer Powerful Business Model in 2023
12 months ago

Looking to implement a direct-to-consumer (D2C) business model in 2023? This article covers everything you need to know about D2C strategy and implementation.

How to Implement a Direct-To-Consumer Powerful Business Model in 2023
Customer data
7 Customer Data Collection Methods in Business Analytics
12 months ago

Looking to improve your business analytics? Check out these 7 customer data collection methods to help gather valuable insights and optimize your operations.

7 Customer Data Collection Methods in Business Analytics
Product Updates
Launching an Improved Brand Home Experience
12 months ago

A brand-safe environment that converts and provides a fantastic experience

Launching an Improved Brand Home Experience
Customer experience
Manufacturers Selling Direct-to-Consumers: An Essential Guide
12 months ago

Discover the benefits and challenges of shifting to a Direct-to-Consumer (D2C) model for manufacturers, including accessing consumer data and cost savings.

Manufacturers Selling Direct-to-Consumers: An Essential Guide
Loyalty programs
5 Powerful Strategies to Prevent Customer Churn and Increase Customer Retention
12 months ago

Customer churn is a crucial problem for many companies. If you struggle with churn, then use these 5 strategies to stop losing customers now.

5 Powerful Strategies to Prevent Customer Churn and Increase Customer Retention
Customer data
The Top 7 Customer Data Collection Software for Your Business in 2023
12 months ago

If you're searching for effective software to collect customer data, you've come to the right place. Read the article for a selection of the 7 top software!.

The Top 7 Customer Data Collection Software for Your Business in 2023
Customer data
Transform Your B2C Sales Strategy With AI-Enabled Targeted Selling in 2023
12 months ago

Are you interested in leveraging AI-enabled targeting to boost your sales? This article provides a guide on how to implement this strategy effectively.

Transform Your B2C Sales Strategy With AI-Enabled Targeted Selling in 2023
Customer experience
The Power of QR Codes: Boosting Customer Loyalty and Engagement
about 1 year ago

Do you want to use QR codes to increase customer engagement? In this article you will find benefits, strategies, examples on how to use QR codes in retail.

The Power of QR Codes: Boosting Customer Loyalty and Engagement
Customer experience
7 Reasons Why You Need a Loyalty Program And How To Do It Right In 2023
about 1 year ago

Do you want to improve customer engagement and loyalty? Creating a customer club is the solution for you. Read the article to start your customer club today!

7 Reasons Why You Need a Loyalty Program And How To Do It Right In 2023
Customer data
7 Steps to Unlock Your Amazon Customer Data in 2023
about 1 year ago

Do you want to collect more data about your amazon customers? Read this article to understand how to overcome Amazon's lack of transparency with Layerise.

 7 Steps to Unlock Your Amazon Customer Data in 2023
Customer experience
SMS vs Email: Which is the Best Channel to Use in 2023?
about 1 year ago

Are you considering launching SMS or email marketing campaign? Read the blog post to understand what's the best choice for your company right now.

SMS vs Email: Which is the Best Channel to Use in 2023?
Customer experience
The Complete Guide to Mastering Customer Engagement in 2023
about 1 year ago

Are you looking for effective strategies to engage with your customers? Here you will find insights, best practices and example that will help you do so.

The Complete Guide to Mastering Customer Engagement in 2023
Customer data
How to Capture Valuable Customer Data with Forms
about 1 year ago

Unlock business insights with data capture forms. Learn how to design intelligent, language-agnostic, and optimized forms for personalized marketing activities.

How to Capture Valuable Customer Data with Forms
Customer experience
20 Follow-up Email Templates That Get Replies
about 1 year ago

Upgrade your follow-up emails and grab your prospects' attention with our comprehensive guide. From how-tos to actionable examples, we've got you covered. !

20 Follow-up Email Templates That Get Replies
Customer experience
How to Maximize Your Sales in 3 Easy Steps
about 1 year ago

Learn how to maximize your sales in 3 easy steps.

How to Maximize Your Sales in 3 Easy Steps
One QR for all your products with Distribution
about 1 year ago

Distribution, making it easier than ever to distribute your after-sales experiences at scale. 

One QR for all your products with Distribution
Product Updates
Registration Score with industry benchmark
about 1 year ago

Registration Score - the perfect way to learn about your customer's journey before registering and improving the likelihood of it

Registration Score with industry benchmark
Customer experience
3 Ways That Layerise Benefits Brands Like You
about 1 year ago

Maximize growth through personalized customer experiences. Discover how Layerise can help you boosts engagement, monetizes relationships, and provides insights.

3 Ways That Layerise Benefits Brands Like You
How to Measure Customer Experience Success in 2023
over 1 year ago

If you wan to improve customer retention, measuring customer experience is crucial.

How to Measure Customer Experience Success in 2023
Customer data
10 Reasons Why it is Important to Know your Customers And How To Do It
about 1 year ago

Here's why collecting information about your customers will make you sell more. Read the article to learn how to get to know your customers.

10 Reasons Why it is Important to Know your Customers And How To Do It
Customer data
8 Ways To Increase Your Product Registration Rate
about 1 year ago

Product registration is how you streamline the customer service processes.

8 Ways To Increase Your Product Registration Rate
Loyalty programs
The Importance of Building Relationships with Customers
about 1 year ago

Unlock the power of customer relationships for sustained your business growth. Discover how Layerise enhances customer engagement and boosts revenue. Read now!

The Importance of Building Relationships with Customers
Customer data
How Data Collection is Redefining Marketing Strategies
about 1 year ago

Discover how Big Data is transforming the art of selling and learn how context marketing, driven by data, can help your brand stand out among competitors.

How Data Collection is Redefining Marketing Strategies
Customer experience
10 Best Service Excellence Examples You Can Learn From
about 1 year ago

Discover how excellent customer service drives success. Explore 10 real examples of customer-centric approaches from product-oriented companies.

10 Best Service Excellence Examples You Can Learn From
Customer data
The Comprehensive Guide to Customer Data Collection and Management
about 1 year ago

Learn how to effectively collect and manage customer data with this comprehensive guide. Explore the types of customer data and methods for efficient data management.

The Comprehensive Guide to Customer Data Collection and Management
Product Updates
Capture any customer data with Forms
about 1 year ago

Take your after-sales to the next level with extensive customer data.

Capture any customer data with Forms
Loyalty programs
Customer Brand Loyalty: What Apple has, that You Don't!
about 1 year ago

Learn from the Apple long-lasting success in building a strong loyal customer base. Here there are 10 lessons we can learn from Apple. Read now!

Customer Brand Loyalty: What Apple has, that You Don't!
Customer experience
Creating Opportunities With New D2C Sales Channels
about 1 year ago

Discover how direct-to-consumer (D2C) sales channels can enhance customer experience and why personalized experiences are crucial for business success.

Creating Opportunities With New D2C Sales Channels
Customer experience
How to Establish a Strong Brand Identity
about 1 year ago

A distinct and memorable brand image is crucial to building trust.

How to Establish a Strong Brand Identity
Customer experience
The Top 10 Strategies to Serve Customers Better
about 1 year ago

Make sure your customers receive the highest level of service.

The Top 10 Strategies to Serve Customers Better
Customer experience
Benefits of AI in Customer Relationship Management
about 1 year ago

AI is revolutionizing the relationship between brands and customers.

Benefits of AI in Customer Relationship Management
Customer data
5 Reasons Why Activating Customer Data Will Trigger New Sales
about 1 year ago

Unlock the power of customer data for business growth. Discover how understanding customer behavior can inform your brand strategy. Get actionable insights!

5 Reasons Why Activating Customer Data Will Trigger New Sales
Customer experience
Customer Excellence Trends in 2023
about 1 year ago

Businesses will focus on personalizing customer experiences using data and AI.

Customer Excellence Trends in 2023
Customer data
Customer Data Platform: How to Build an Accurate Customer Profile
about 1 year ago

Customer Data Platforms give brands a 360-view of their consumers.

Customer Data Platform: How to Build an Accurate Customer Profile
Customer experience
Omnichannel strategy: How Burberry is winning customers
about 1 year ago

Implementing an omnichannel strategy is a key focus for any business. Do you want to start implementing an omnichannel strategy? Read this article now!

Omnichannel strategy: How Burberry is winning customers
Customer experience
How to use social media to boost CX
over 1 year ago

Social media has changed the way brands connect with customers.

How to use social media to boost CX
Customer experience
Customer Experience Statistics You Need to Know in 2023
over 1 year ago

In today's highly competitive market exceptional CX is critical.

Customer Experience Statistics You Need to Know in 2023
Customer experience
Why Is Customer Experience so Important in 2023?
over 1 year ago

Learn why customer experiences matter now more than ever. Discover how brands are thriving by delivering quality and personalized interactions.

Why Is Customer Experience so Important in 2023?
Customer experience
Customer Service Benchmark Report
over 1 year ago

Learn about the standards of customer service across different industries to make an assessment of your own strategy and boost customer experience!

Customer Service Benchmark Report
Customer experience
How to Design an Apple-like Experience
over 1 year ago

Discover how Apple's customer experience strategy turned it into a global tech giant. Learn key insights to elevate your CX like Apple.

How to Design an Apple-like Experience
Customer experience
Customer Service Email Templates
over 1 year ago

Using the correct customer service email templates makes everything easier. Check these out!

Customer Service Email Templates
Customer data
Data is the New Oil: How to Use it to Sell More
over 1 year ago

Using data gives companies an edge over other businesses in the industry.

Data is the New Oil: How to Use it to Sell More
Customer experience
Transitioning from Product to Service to Fuel Growth
over 1 year ago

Enhance customer satisfaction by adding services to products. Discover how this approach optimizes demand fulfillment and boosts customer experience.

Transitioning from Product to Service to Fuel Growth
Customer experience
It’s Time to Ditch the Ticket System
over 1 year ago

Ticketing systems might not meet modern customers' expectations.

It’s Time to Ditch the Ticket System
Customer experience
8 Reasons Why Customer Experience Drive Business Growth
over 1 year ago

Discover why prioritizing customer experience is crucial for business growth. Learn how to enhance CX strategy for success and long-term revenue.

8 Reasons Why Customer Experience Drive Business Growth
Digital Product Passport
Do customers really care about sustainability?
over 1 year ago

Businesses are turning to sustainable practices, but do customers care?

Do customers really care about sustainability?
How to deliver a more personalized customer experience
over 1 year ago

What today's customers want is personalization.

How to deliver a more personalized customer experience
Customer data
7 Mistakes to Avoid When Collecting Customer Data
over 1 year ago

Are you doing it right? Learn how to properly collect customer data. In this article we present 7 things you should NOT do when collecting data.

7 Mistakes to Avoid When Collecting Customer Data
Customer experience
8 Strategies to Save Customer Service Costs
over 1 year ago

Customer satisfaction is not the only goal of customer service.

8 Strategies to Save Customer Service Costs
Customer experience
Value Propositions Examples: How to Write Them Successfully
over 1 year ago

Learn how to create a compelling value proposition that drives sales with tips and examples. Discover the key to standing out and attracting customers.

Value Propositions Examples: How to Write Them Successfully
Digital Product Passport
Transparency Toward Your Customers is a Must
over 1 year ago

Being transparent with your customers helps you build loyalty.

Transparency Toward Your Customers is a Must
Loyalty programs
How to Connect with Your Existing Customers
over 1 year ago

A business's customer base is the primary source of revenue.

How to Connect with Your Existing Customers
Customer data
The Importance of Customer Feedback and How to Collect it
over 1 year ago

Customer feedback is the lifeblood of any thriving business.

The Importance of Customer Feedback and How to Collect it
Customer experience
Top 10 Customer Service Phrases for Success
over 1 year ago

When communicating with customers, every word matters.

Top 10 Customer Service Phrases for Success
Customer experience
7 Tips for Excellent E-Commerce Customer Service
over 1 year ago

Prioritize e-commerce customer service to deliver high-quality experience.

7 Tips for Excellent E-Commerce Customer Service
Customer experience
Customer Onboarding: Are You Doing It Right? (4 Common Mistakes)
over 1 year ago

Are you doing it right? Discover the vital role of customer onboarding to boost brand engagement and loyalty. Learn about effective onboarding strategies.

Customer Onboarding: Are You Doing It Right? (4 Common Mistakes)
Customer experience
How to Leverage Up-Selling and Cross-Selling Opportunities
over 1 year ago

Unlock the revenue potential of your customers through up and cross selling.

How to Leverage Up-Selling and Cross-Selling Opportunities
Loyalty programs
5 Reasons Why You Should Prioritize Customer Retention
over 1 year ago

Learn about the importance of customer retention vs. acquisition and effective strategies for keeping your customers satisfied over time.

5 Reasons Why You Should Prioritize Customer Retention
Loyalty programs
How to Measure Customer Lifetime Value
over 1 year ago

Monitoring your CLV helps you improve your business strategy.

How to Measure Customer Lifetime Value
Customer experience
7 Ways to Make Every Interaction With Customers Special
over 1 year ago

Learn how the rise of e-commerce has transformed customer-brand relationships and discover 7 ways to make every customer interaction special.

7 Ways to Make Every Interaction With Customers Special
Customer experience
Why and How to Measure Churn Rate
over 1 year ago

The cornerstone of a successful business is a healthy flow of new customers.

 Why and How to Measure Churn Rate
Customer experience
Why Customers Prefer Google and YouTube Over Your Paper Manual
over 1 year ago

Interactive videos offer a great alternative to paper manuals.

Why Customers Prefer Google and YouTube Over Your Paper Manual
Product Updates
Increase productivity with content reuse
over 1 year ago

Reusable content that will dramatically increase productivity.

Increase productivity with content reuse
Loyalty programs
The Importance of Repeat Business for Your Brand
over 1 year ago

Successful businesses focus more on retaining their existing patrons.

The Importance of Repeat Business for Your Brand
Customer data
4 Reasons Why Data-Driven Companies Outperform the Competition
over 1 year ago

Data and statistics play a pivotal role in your business decisions.

4 Reasons Why Data-Driven Companies Outperform the Competition
Customer experience
How to Capture High-Quality Videos on a Budget
over 1 year ago

Discover why instructional videos are essential for your customer service strategy. Learn how to create high-quality videos on a budget and improve CX with Layerise.

How to Capture High-Quality Videos on a Budget
Customer experience
The Importance of Setting Customer Service Objectives and How to Do It
over 1 year ago

Ensure success by setting the right customer service goals. Learn how strategic goal-setting can elevate your customer service Start now!

The Importance of Setting Customer Service Objectives and How to Do It
Customer experience
Are you Designing an App for Customer Support? That's Old School
over 1 year ago

Considering developing an app for your business? Discover 7 reasons why it may not be necessary and explore alternatives for seamless customer onboarding.

Are you Designing an App for Customer Support? That's Old School
Customer data
Collect First-Party Data During the Onboarding Process
over 1 year ago

Collect data about your customers to personalize the experience.

Collect First-Party Data During the Onboarding Process
Customer experience
The Power of SMS Marketing Campaigns
over 1 year ago

SMS marketing can be more successful than email or social media marketing.

The Power of SMS Marketing Campaigns
Customer experience
Customer Support vs Customer Service
over 1 year ago

Understand the differences between customer support and customer service, and learn how to effectively combine them to enhance your customer experience.

Customer Support vs Customer Service
Customer experience
Is Your Customer Service Good Enough?
over 1 year ago

Boost growth with exceptional customer service. Learn about trends, strategies & real examples of superior customer service. Elevate your brand with Layerise.

Is Your Customer Service Good Enough?
Nidecker & Layerise partner to make life easier for snowboarders
over 1 year ago

Layerise and Nidecker bring to life a cutting-edge product experience.

Nidecker & Layerise partner to make life easier for snowboarders
Customer data
5 Product Registration Best Practices
over 1 year ago

Product and customer registration is revolutionizing the retail experience.

5 Product Registration Best Practices
Customer experience
How to Choose the Right CRM for Your Business
over 1 year ago

Learn how to choose the right CRM in 2022 and discover the power of customer relations. Boost your business with Layerise's innovative CRM platform.

How to Choose the Right CRM for Your Business
Customer experience
Knowledge Management System: Benefits and Examples
over 1 year ago

Learn how a knowledge management system (KMS) can enhance your customer experience, streamline internal processes, and boost customer satisfaction.

Knowledge Management System: Benefits and Examples
Customer experience
How to Create a QR Code in a Few Steps
over 1 year ago

Discover how QR codes are transforming the customer experience for businesses. Learn how to create QR codes and leverage their power for your brand.

How to Create a QR Code in a Few Steps
Customer experience
How Artificial Intelligence Can Improve Customer Service
over 1 year ago

Discover how Artificial Intelligence is revolutionizing customer service and how Layerise can help you enhance your customer experience.

How Artificial Intelligence Can Improve Customer Service
Customer experience
The Best Examples of Powerful User Onboarding
over 1 year ago

Learn how to master the art of user onboarding for brand success. Read about its importance, best practices, and explore top brand examples in this guide.

The Best Examples of Powerful User Onboarding
Customer experience
Your Premium Product Needs a Premium Customer Experience
over 1 year ago

Elevate Your Luxury Brand: Exceed Customer Expectations & Thrive. Learn how to offer a premium experience that matches your high-end products.

Your Premium Product Needs a Premium Customer Experience
Customer experience
How to Redesign your Customer Journey
over 1 year ago

Enhance your customer journey with Layerise! Create a seamless, satisfying experience from need to expansion. Learn how with our B2C enablement tool.

How to Redesign your Customer Journey
Customer experience
The Importance of Customer Education
over 1 year ago

Elevate your brand with effective customer education strategies. Learn how educating your customers boosts loyalty, trust, and overall business growth.

The Importance of Customer Education
Important Customer Support Statistics in 2022
over 1 year ago

Successful companies rely on the statistics to build outstanding strategies for growth.

Important Customer Support Statistics in 2022
Customer experience
7 Examples of Superior User Guides That Show How It's Done
over 1 year ago

Learn how to create engaging user guides to boost your brand and customer satisfaction. Take inspiration from the best user guides out there.

7 Examples of Superior User Guides That Show How It's Done
Customer experience
What Is a Product Demo Video: Benefits and Examples
over 1 year ago

Making product demo videos is crucial to driving sales.

What Is a Product Demo Video: Benefits and Examples
Customer experience
Best Ways to Implement Video into Your Customer Support Toolset
over 1 year ago

Learn how video chat is transforming customer service and improving customer satisfaction. Discover the benefits, implementation tips, and real-world examples.

Best Ways to Implement Video into Your Customer Support Toolset
How to Measure your Net Promoter Score
over 1 year ago

Track customer engagement with Net Promoter Score.

How to Measure your Net Promoter Score
Customer experience
How to Conduct a Great Customer Support Survey
over 1 year ago

Discover how customer support surveys can enhance your brand, boost customer loyalty, and differentiate your business from competitors.

How to Conduct a Great Customer Support Survey
Customer experience
The Importance of Customer Onboarding: Benefits and Best Practices
over 1 year ago

Learn why a seamless onboarding process is crucial for your brand success. Explore benefits, best practices, and Layerise's solution.

The Importance of Customer Onboarding: Benefits and Best Practices
Customer experience
How to Measure Your Customer Effort Score
almost 2 years ago

Your customers' effort to interact with your impacts your success.

How to Measure Your Customer Effort Score
Customer experience
How to Design your Customer Support Strategy
almost 2 years ago

A guide to create an exceptional customer support strategy.

How to Design your Customer Support Strategy
Customer experience
10 Most Important Customer Support Metrics
almost 2 years ago

10 metrics to keep improving your customer experience.

10 Most Important Customer Support Metrics
Customer experience
Samsoe Samsoe Introduces QR Clothing Labels
almost 2 years ago

Discover how fashion brands are using QR code technology to enhance transparency, traceability, and sustainability in the fashion industry.

Samsoe Samsoe Introduces QR Clothing Labels
Customer experience
Top 8 Customer Support Trends in 2022
almost 2 years ago

Explore the top customer service trends for 2022, including enhanced personalization, video support, real-time chat, self-service and omnichannel support.

Top 8 Customer Support Trends in 2022
Customer experience
Mistakes to Avoid When Offering Self-Service Customer Support
almost 2 years ago

Self-service platforms are the perfect solution for you.

Mistakes to Avoid When Offering Self-Service Customer Support
Customer experience
How to Create an Interactive Digital Instruction Manual in 2024
almost 2 years ago

Learn how to create engaging user manuals using videos, visuals, and more. Boost customer engagement with Layerise's user-friendly platform.

How to Create an Interactive Digital Instruction Manual in 2024
Customer experience
Benefits of Self-Service Customer Support
almost 2 years ago

Self-service customer support options allow faster problem resolution.

Benefits of Self-Service Customer Support
Customer experience
How to Measure Customer Satisfaction
almost 2 years ago

Monitoring customer satisfaction is important to improve your strategy.

How to Measure Customer Satisfaction
Product Updates
Improved permissions and new workspace picker
almost 2 years ago

Significant improvements to permissions & support for multiple workspaces.

Improved permissions and new workspace picker
Customer experience
8 Best Zendesk Alternatives in 2022
almost 2 years ago

Do you think Zendesk is no longer the best option for you? Check this out!

8 Best Zendesk Alternatives in 2022
Customer experience
How to Create the Best Customer Self-Service Strategy
almost 2 years ago

Discover how to create an effective customer self-service strategy to keep your customers happy and enhance their experience. Explore insights for success.

How to Create the Best Customer Self-Service Strategy
Customer experience
10 Tips on How to Create the Best Customer Onboarding Process
almost 2 years ago

Discover the keys to customer retention: Customer onboarding's impact, tips for success, and how Layerise enhances customer relationships.

10 Tips on How to Create the Best Customer Onboarding Process
Customer experience
10 Examples of Modern Support Pages
almost 2 years ago

Learn what makes a good support page and explore 10 examples of modern support pages that offer ease of navigation, design, and functionality.

10 Examples of Modern Support Pages
Customer experience
CRM is Dead. It's All About Customer Excellence.
almost 2 years ago

Learn how video chat is transforming customer service and improving customer satisfaction. Discover the benefits, implementation tips, and real-world examples.

CRM is Dead. It's All About Customer Excellence.
Self-service support: How to make your customer happy
almost 2 years ago

Self-service support frees your time and improves customer experience.

Self-service support: How to make your customer happy
Customer experience
2022 Customer Excellence Trends
almost 2 years ago

Let’s explore together the various trends in customer excellence in 2022.

2022 Customer Excellence Trends
Customer experience
Can User Guides be Published Entirely Online in 2023?
almost 2 years ago

Discover the future of user manuals: Go digital and boost efficiency! Learn how online manuals benefit both customers and companies. Read now!

Can User Guides be Published Entirely Online in 2023?
Customer experience
10 Tips on How to Create Great Post-Sales Experiences
almost 2 years ago

Offering an excellent post-sales experience increases customer retention.

10 Tips on How to Create Great Post-Sales Experiences
Digital Product Passport
Your products will need a Digital Product Passport
almost 2 years ago

A Digital Product Passport will be the key to creating a circular economy.

Your products will need a Digital Product Passport
Product Updates
Launching powerful SMS campaigns
about 2 years ago

Reach your customer base with powerful and personalized SMS campaigns.

Launching powerful SMS campaigns
Product Updates
Announcing new powerful Insights
over 2 years ago

With Insights you can track and visualise customer usage data in no time.

Announcing new powerful Insights
Effects of the Product Assistant on customer satisfaction through the perceived product quality
over 2 years ago

A high-quality Product Assistant can signal product quality.

Effects of the Product Assistant on customer satisfaction through the perceived product quality
Product Updates
Introducing the power of flows
over 2 years ago

With flow capabilities, you are able to treat each customer independently.

Introducing the power of flows
Customer data
10 Reasons Why You Need to Collect Data on Your Customers
over 2 years ago

10 Reasons to prioritize customer data collection and activation. Improve decisions with actionable insights. Start collecting customer data today

10 Reasons Why You Need to Collect Data on Your Customers
Product Updates
Warranty review, chat enhancement and customer cards
over 2 years ago

Improving several of your most important daily drivers.

Warranty review, chat enhancement and customer cards
5 tips to create the ultimate Product Assistant
over 2 years ago

If you are looking to create an instruction manual that people would always engage with, you have come to the right place!

5 tips to create the ultimate Product Assistant
Product Updates
Custom domain and customer reviews
over 2 years ago

Brand safe environments and customer reviews

Custom domain and customer reviews
Product Updates
Improved Highlights and one-time Reminders
over 2 years ago

Enhanced Highlight experience, one-time reminders and more

Improved Highlights and one-time Reminders
Product Updates
Better search and powerful filters
almost 3 years ago

Search improvements and filters for custom views

Better search and powerful filters
Layerise raises €3M in seed investment from existing investors to proliferate its growth
almost 3 years ago

Layerise closes a seed round with Headline, Heartcore Capital and Falcon.io founder Ulrik Bo Larsen

Layerise raises €3M in seed investment from existing investors to proliferate its growth
Product Updates
A powerful media library has arrived
almost 3 years ago

Introducing a powerful way to manage your media assets

A powerful media library has arrived
Product Updates
Intuitive and powerful image editing
almost 3 years ago

Quick image editing, 2FA and extended localisation support

Intuitive and powerful image editing
Save a tree, go digital, and paper-free!
about 3 years ago

The avoidable exploitation of natural resources.

Save a tree, go digital, and paper-free!
Product Updates
New and enhanced content components
about 3 years ago

Advanced draggable components and download files

New and enhanced content components
Product Updates
Next-gen Assistant - Our biggest update to date
about 3 years ago

Our most ambitious and pioneering update to date

Next-gen Assistant - Our biggest update to date
Product Updates
Introducing personalized content
about 3 years ago

Create customised and personal content for your customers

Introducing personalized content
Product Updates
December'20 Product Announcements
over 3 years ago

Introducing an innovating and powerful Editor

December'20 Product Announcements
Product Updates
November'20 Product Announcements
over 3 years ago

How-to guides, easier settings and social sharing

November'20 Product Announcements
Product Updates
October'20 Product Announcements
over 3 years ago

Markdown support, introducing tables and file-size increase

October'20 Product Announcements
Product Updates
September'20 Product Announcements
over 3 years ago

Introducing Hindi support and Zapier integration

September'20 Product Announcements
Layerise closes €1.05M in pre-seed investment to accelerate the growth
over 3 years ago

Layerise closes its pre-seed round with e.ventures, Heartcore and Falcon.io founder Ulrik Bo Larsen

Layerise closes €1.05M in pre-seed investment to accelerate the growth
Product Updates
August'20 Product Announcements
over 3 years ago

We now support the import of Topics, Highlights and much more

August'20 Product Announcements
Product Updates
July'20 Product Announcements
almost 4 years ago

This release includes customer Feedback and Topic insights

July'20 Product Announcements
Product Updates
June'20 Product Announcements
almost 4 years ago

Today we are releasing Apps, Behaviour tracking and better UX

June'20 Product Announcements
Product Updates
May'20 Product Announcements
almost 4 years ago

This month we are adding new Dialog UI, Add-ons & Support

May'20 Product Announcements
Product Updates
April'20 Product Announcements
almost 4 years ago

We are launching advanced branding features in April 2020

April'20 Product Announcements
Product Updates
March '20 Product Announcements
about 4 years ago

March 2020 brings product overview page and advanced customer insights

March '20 Product Announcements
Evolving the Layerise Identity
about 4 years ago

A new brand identity to make Layerise's values and goals more distinct

Evolving the Layerise Identity
Product Updates
Feb '20 Product Announcements
about 4 years ago

This release includes better design, Desktop App and Preview Control Bar

Feb '20 Product Announcements
Product Updates
January '20 Product Announcements
about 4 years ago

We are introducing Global Search and Customer overview.

January '20 Product Announcements
Product Updates
2019 recap & 2020 outlook
over 4 years ago

We took take a moment to reflect on what we, at Layerise, have achieved during the last 12 months.

2019 recap & 2020 outlook
Reshaping the design process with code – Part 2
over 4 years ago

Second part of how we reshape the design process at Layerise

Reshaping the design process with code – Part 2
Product Updates
Say hallo to Reminders - Product Announcements
over 4 years ago

Introducing Reminders and Advanced Content Management

Say hallo to Reminders - Product Announcements
Product Updates
November '19 Product Announcements
over 4 years ago

November has been a month dedicated for improvements and enhancements.

November '19 Product Announcements
Product Updates
October '19 Product Announcements
over 4 years ago

Over the last couple of weeks, we have been working on several UI enhancements. In parallel, we have been working on the highly requested archive products and experiences feature.

October '19 Product Announcements
Product Updates
Better insights - Product Announcements
over 4 years ago

We are bringing graphs and changes tracker to insights

Better insights - Product Announcements
Product Updates
Improved API - Product Announcements
over 4 years ago

For even better data portability we are today announcing

Improved API - Product Announcements
Reshaping the design process with code – Part 1
over 4 years ago

In this first part of Reshaping the design process with code we’ll have an introduction on how it all started.

Reshaping the design process with code – Part 1
Product Updates
September '19 Product Announcements
over 4 years ago

Over the last couple of weeks, we have been working on several UI enhancements. In parallel, we have been working on the highly requested archive products and experiences feature.

September '19 Product Announcements
Product Updates
August '19 Product Announcements
over 4 years ago

After a couple of quarters testing with selected clients and reviewing the results we are finally ready to release Layerise Dialog.

August '19 Product Announcements
What could IKEA do?
about 5 years ago

We all know the feeling. The weekend has arrived and the day will be spent hunting for IKEA furniture and products as one of the rooms at home or work needs a new look.

What could IKEA do?
Customer data
The Customer Knowledge Gap
about 5 years ago

The last decade alone has provided a tremendous technological enhancement of consumer goods. CG companies do not know their customers anymore. Find out more!

The Customer Knowledge Gap
What brands need to know
about 5 years ago

Customer product experience and service objectives are no longer just nice-to-have activities.

What brands need to know
The lack of effectiveness
over 5 years ago

Early this year we decided to initiate a global survey. The aim was to provide some additional insights on how consumers experience the printed product manuals

The lack of effectiveness
Global survey - initial results
over 5 years ago

Roughly two months have passed since we initiated a global consumer survey with the purpose of shedding some additional light on the lack of effectiveness of the product manuals.

Global survey - initial results
The manual & the issues
over 5 years ago

After months of research and discussions, it has become evident that there is something wrong with how consumers are introduced to the products they purchase.

The manual & the issues