We're excited to announce a major update to our Brand Home feature, previously called Workspace Home. The aim is to make it easier than ever for your customers to engage with your brand. Coupled with the recently released Forms and our library of additional 30 industry-specific premade forms, we're streamlining your customer registration, brand experience and making it more seamless and enjoyable than ever before!
A single customer journey for your entire after-sales experience
Our new Brand Home is accessible with just one QR code, which we call the QR code for your brand. This ultimate solution streamlines your brand experience and funnels all your customers toward an improved customer journey. Our team has worked tirelessly to bring you the most efficient, user-friendly, and exciting updates, and we're proud to introduce the latest - the new Brand Home.
Easy-to-navigate page layout
Our updated Brand Home offers a user-friendly layout highlighting your brand's most important features and benefits. By simplifying navigation, customers can easily find the information they need and are more likely to engage with your content and explore your offerings. Additionally, prominently displayed registration incentives entice customers to sign up and enjoy exclusive perks, helping to establish long-lasting connections and customer satisfaction.
Streamlined customer conversion
With the enhanced Brand Home, customers can effortlessly register and share their information, granting them access to exclusive content and perks available only to registered users. By providing these incentives for registration, you motivate customers to share valuable data that can inform your marketing and product development strategies. This approach helps you nurture trust and strong relationships with your customers while enabling you to deliver targeted, personalized experiences that truly resonate with your audience.
Brand-safe environment
The new Brand Home provides an environment where your brand identity is consistently maintained and protected, ensuring a cohesive experience for all users. By preserving your brand's unique identity and aesthetics throughout the customer journey, you create a familiar and trustworthy environment that resonates with your audience. This consistency strengthens your brand image and fosters long-term relationships, as customers feel confident in your brand's ability to deliver a reliable and high-quality experience.
Global Search
The improved global search feature allows customers to find information across all your Assistants effortlessly, helping them understand everything your brand offers. By making it easy for customers to access relevant information, you remove barriers to engagement and increase the chances of customers discovering new products or services they might be interested in. This seamless search experience contributes to a positive overall brand and product experience.
Product discovery
Showcasing all your products through the Brand Home allows customers to explore your brand and its offerings. By providing a convenient and visually appealing platform for product discovery, you encourage customers to familiarize themselves with your brand and build stronger connections. This, in turn, fosters customer loyalty and increases the likelihood of, for instance repeat purchases.
Best-in-class content showcase
Designed to display only the best content in the Assistant, the new Brand Home makes a powerful statement about your brand's quality. By showcasing the most popular products and top content, you can attract customers and keep them engaged with your brand. This curated experience helps customers see the value in your products and services, increasing the likelihood of conversions and long-term brand advocacy.
30 new pre-made product category Forms templates
To help you save time and collect relevant customer information more efficiently, we've designed 30 unique pre-made registration forms tailored to specific industry needs. These forms, crafted based on best-in-class experiences, gather essential ownership and purchase details, allowing you to understand your customer base better and stay ahead of your customer data strategy.
Here are some of the many available templates:
Car Seats
Bicycles
Ear Plugs
Light Fixtures
Car Accessories
Snowboards
Bath Fixtures
Sensor Devices
Jet Skis
Bathtubs
Soda Maker
Surf Boards
Coffee Machine
Battery Packs
Cell Phone Accessories
Weeding Robots
In case you missed our Forms release, please have a read below.
Using these pre-made templates not only saves you time but also ensures you collect industry-specific data relevant to your business needs. This valuable information helps you create upsell opportunities aligned with customer preferences and buying patterns. Moreover, our forms are customizable, so you can modify them to suit your specific requirements and gather the most pertinent data for your brand.
With these exciting updates, we aim to provide a seamless, delightful, and secure customer experience that reflects the quality and value of your brand. Stay tuned for more enhancements coming your way!
Thank you for your support
Features and enhancements covered in this release are live. If you don't have access or want a personal walkthrough demo, please get in touch with our sales or Customer Success team.
As always, do not hesitate to contact us if you have any questions or need a helping hand.
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Layerise offers the full suite of services to take your after-sales strategy to the next level. Forms capture customer data for service, automation, live support, warranty management, CRM and segmentation, detailed personas and behavior reports, and SMS campaigns.
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Easily configure and manage your customer experience and journey by geography.
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