Your brand’s voice, powered by brand safe AI your customers can trust.

Give customers instant trusted answers from registration to troubleshooting with an AI Assistant trained on your product knowledge.

AI chat background
Why is the red light blinking on my machine?
Hi Giulia, it's time to descale your BrewMaster One
Giulia Moretti

Giulia Moretti

  • Lives in Milan, Italy
  • Speaks Italian
  • Warranty: Issued
  • Previous issue: cleaning
BrewMaster One
BrewMaster AI
How can I help you today?

Brand safe customer AI experience

Let customers get accurate, AI-powered product support experience in seconds, with answers that never contradict your brand guidelines and product documentation.Let customers get accurate, AI-powered product support experience in seconds, with answers that never contradict your brand guidelines and documentation.

  • Answers sourced from official documentation, guides and videos.
  • Built-in security to stop any off-brand or harmful answer.
  • Response logic aligns with your brand’s tone and intent.

Activate your existing help content

Convert manuals, articles and videos into smart answers delivered in real time. Let AI find the right content, reformat it, and provide helpful responses across chat, search and support, without extra effort or duplicated work.Convert help content into smart answers delivered in real time. Let AI find, reformat and deliver helpful responses across all support channels.

  • Transform passive documents into active answers
  • Use the same content across chat, search, and support
  • Avoid duplication and messy FAQ

Deliver instant answers without scaling teams

Resolve common customer questions in seconds, without agents or working hours. Reduce pressure on support teams and maintain consistent service quality, day and night.Resolve common customer questions in seconds, without agents or working hours. Reduce pressure on support teams and maintain consistent service quality.

  • Reduce support volume with instant answers
  • Provide continuous support across all time zones
  • Focus your team on complex issues

Personalize responses based on product ownership

Tailor support to each customer's product, region and language. Provide relevant, context-aware help that reflects individual usage and builds brand trust—without extra effort.Tailor support to each customer's product, region and language. Provide relevant, context-aware help that reflects individual usage and builds brand trust.

  • Show relevant answers for each registered product
  • Adjust help based on language, region, or version
  • Build trust with smart, contextual replies

Own your customer.
Own your growth.